Delete my data
We follow Google Play and Apple's data-deletion guidelines. You have three ways to request deletion of your account and personal data.
This page is a plain-language summary while our full legal text is completed with counsel. It is provided for clarity; your statutory rights under applicable law always apply and are not limited by anything here.
In the app (recommended)
- Open 888 Market.
- Go to Profile → Settings → Privacy.
- Tap "Delete my account".
- Review the erasure scope and confirm. The app tells you whether your request was recorded.
On the web (signed in)
Sign in to your 888market account and open Privacy & your data. Submit an account-erasure request there. The page tells you whether the privacy service durably recorded it; if the service is unavailable, no request was created and you can use the email channel below.
By email
Send a message from your registered email address to the address below with the subject "Delete my account". Include your registered phone number for account lookup, but never send an SMS code. We must verify your identity before acting and may retain only records required by law.
What gets deleted
- Your name, contact details, and addresses.
- Your order history older than 7 years (UAE law requires us to keep recent records for tax purposes).
- Your wishlist, reviews, and chat history with sellers.
What we must keep
We are required by UAE law to keep limited records for up to 7 years (tax, anti-money-laundering, dispute resolution). These records are anonymised where possible and never used for marketing.
